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How to scan?
NOT THIS
›
Phone upright,
won't scan
won't scan
DO THIS
Tilt left,
scans instantly
scans instantly
Tilt your phone left
Rotate anti-clockwise until the barcode on the tag sits flat in the frame
Scan barcode
Scan it horizontally and try to zoom
A successful scan will show the results automatically.
Try better lighting or move the barcode closer.
Use two fingers to zoom and drag the image.
ENTER PRODUCT NUMBER
You can find the product number on the price tag in the bottom right corner.